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International Moving Services

Relocating internationally is a major life event. At Dial A Mover, we simplify this complex journey with our comprehensive door-to-door international relocation service. From your home in Kenya to any destination worldwide, our expert team manages every single detail.

We combine our local expertise with a global network of trusted partners to ensure your belongings arrive safely, on time, and with full customs compliance. We handle the paperwork, the logistics, and the heavy lifting, giving you a truly seamless transition to your new home abroad.

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Our End-to-End International Service Includes:

 

  • Air & Sea Freight Options We provide flexible shipping solutions tailored to your timeline and budget. Choose air freight for your most essential items that you need quickly, or sea freight for a cost-effective solution for your entire household. We coordinate both Full Container Loads (FCL) and Less than Container Loads (LCL).

  • Professional Export Packing & Wrapping International shipping demands superior protection. Our team is trained in specialized export packing using high-grade, durable materials. We use custom crating for fragile items (like artwork, antiques, or electronics) to ensure your possessions are secure for the long-distance journey.

  • Secure Container Loading Our team expertly loads your belongings into the shipping container, strategically maximizing space and ensuring the load is perfectly balanced and braced. This prevents shifting during transit, providing maximum protection for your items.

  • Customs Documentation & Assistance Navigating customs paperwork is the most challenging part of any international move. Our experienced coordinators guide you through the entire process. We assist with preparing all necessary customs documentation, including detailed inventory lists, valuation forms, and country-specific import declarations, to prevent costly delays.

  • Global Destination Partner Handling Our “door-to-door” promise is complete. Through our certified global network, we arrange for a trusted destination partner in your new country to receive your shipment, handle all local customs clearance, and manage the final delivery and setup in your new home.

Do I need to pack my own items before you arrive?

Yes, all our quotations are completely free and come with no obligation. You can get a quote by calling us, sending a WhatsApp message, or filling out the form on our website. For the most accurate price, we recommend our free survey, which can be done via a quick video call or an in-person visit.

You can choose! We offer a full packing service where our trained team brings all materials and securely packs everything for you. If you prefer to pack yourself, we can supply you with high-quality boxes, tape, and bubble wrap. Just let us know your preference when booking.

Yes, we provide Goods-in-Transit insurance for all our moves. This protects your items against risks like fire and accidents while they are on our truck. While we always handle your belongings with the utmost care, this insurance provides extra peace of mind. We can provide more details on the cover when you book.

We require a deposit (often 50%) to confirm your booking and reserve your moving date. The remaining balance is typically due on the moving day itself upon completion of the job. We accept payments via M-Pesa, bank transfer, or cash. We will provide you with a clear invoice detailing all charges.

The total time depends on several factors: the volume of your items, the distance between your old and new homes, the ease of access (e.images, stairs), and whether you’ve requested our full packing service. During your free survey, we will analyze these factors and give you a reliable estimate of the time required for your specific move.

Yes, our team is trained to handle special and fragile items. We use protective materials like bubble wrap, moving blankets, and custom crating (upon request) for delicate items. For appliances like refrigerators or washing machines, we ensure they are prepped, transported, and placed correctly. Please point out all special items during the survey so we can plan accordingly.

While we take the utmost care with all your belongings, we strongly recommend that you transport highly personal and valuable items—such as cash, jewelry, passports, logbooks, and important medication—yourself. It’s best to keep these items in your personal bag and with you at all times on moving day.

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