Piano Moving Services

A piano is not just another piece of furniture. It is a valuable, complex, and delicate musical instrument that is often the centerpiece of a home. Moving one requires precision, expertise, and specialized equipment. Dial A Mover has a dedicated team trained specifically in the art of relocating both upright and grand pianos, ensuring your instrument is protected from the first key to the last.

We understand the unique structural and mechanical integrity of a piano. Our service is built to protect its finish, its delicate internal components, and its tuning. We handle your instrument with the professional care it deserves.

Our Specialized Piano Moving Process:

Extensive Protective Padding & Wrapping Before any lifting, we meticulously wrap your piano. We use thick, high-quality moving blankets and custom padding to protect the entire body—from the polished finish and keyboard lid to the delicate legs—shielding it from scratches, dents, and temperature changes.
Specialized Piano Skids & Secure Strapping A piano is never moved on its own casters (wheels). We securely fasten your instrument to a specialized piece of equipment called a piano skid (or piano board). This, combined with high-tensile strength straps, creates a stable and secure base, allowing us to safely carry and transport the piano without placing any stress on its fragile legs.
Expert Hoisting & Rigging (Where Necessary) Encountering tight staircases, sharp corners, or apartments on upper floors? Our advanced team is trained in safe hoisting and rigging techniques. We have the expertise and safety equipment to navigate balconies, windows, or multi-storey challenges, ensuring your piano is moved without any damage to the instrument or your property.

Do I need to pack my own items before you arrive?

Yes, all our quotations are completely free and come with no obligation. You can get a quote by calling us, sending a WhatsApp message, or filling out the form on our website. For the most accurate price, we recommend our free survey, which can be done via a quick video call or an in-person visit.

Do you offer insurance for my belongings?

You can choose! We offer a full packing service where our trained team brings all materials and securely packs everything for you. If you prefer to pack yourself, we can supply you with high-quality boxes, tape, and bubble wrap. Just let us know your preference when booking.

Will you disassemble and reassemble my large furniture?

Yes, we provide Goods-in-Transit insurance for all our moves. This protects your items against risks like fire and accidents while they are on our truck. While we always handle your belongings with the utmost care, this insurance provides extra peace of mind. We can provide more details on the cover when you book.

How and when do I make payment for the move?

We require a deposit (often 50%) to confirm your booking and reserve your moving date. The remaining balance is typically due on the moving day itself upon completion of the job. We accept payments via M-Pesa, bank transfer, or cash. We will provide you with a clear invoice detailing all charges.

How long will my move take?

The total time depends on several factors: the volume of your items, the distance between your old and new homes, the ease of access (e.images, stairs), and whether you’ve requested our full packing service. During your free survey, we will analyze these factors and give you a reliable estimate of the time required for your specific move.

Can you move special items like kitchen appliances, pianos, or fragile artwork?

Yes, our team is trained to handle special and fragile items. We use protective materials like bubble wrap, moving blankets, and custom crating (upon request) for delicate items. For appliances like refrigerators or washing machines, we ensure they are prepped, transported, and placed correctly. Please point out all special items during the survey so we can plan accordingly.

What should I do with my personal valuables (like money, jewelry, or important documents)?

While we take the utmost care with all your belongings, we strongly recommend that you transport highly personal and valuable items—such as cash, jewelry, passports, logbooks, and important medication—yourself. It’s best to keep these items in your personal bag and with you at all times on moving day.