Do I need to pack my own items before you arrive?
Yes, all our quotations are completely free and come with no obligation. You can get a quote by calling us, sending a WhatsApp message, or filling out the form on our website. For the most accurate price, we recommend our free survey, which can be done via a quick video call or an in-person visit.
Do you offer insurance for my belongings?
You can choose! We offer a full packing service where our trained team brings all materials and securely packs everything for you. If you prefer to pack yourself, we can supply you with high-quality boxes, tape, and bubble wrap. Just let us know your preference when booking.
Will you disassemble and reassemble my large furniture?
Yes, we provide Goods-in-Transit insurance for all our moves. This protects your items against risks like fire and accidents while they are on our truck. While we always handle your belongings with the utmost care, this insurance provides extra peace of mind. We can provide more details on the cover when you book.
How and when do I make payment for the move?
We require a deposit (often 50%) to confirm your booking and reserve your moving date. The remaining balance is typically due on the moving day itself upon completion of the job. We accept payments via M-Pesa, bank transfer, or cash. We will provide you with a clear invoice detailing all charges.
How long will my move take?
The total time depends on several factors: the volume of your items, the distance between your old and new homes, the ease of access (e.images, stairs), and whether you’ve requested our full packing service. During your free survey, we will analyze these factors and give you a reliable estimate of the time required for your specific move.
Can you move special items like kitchen appliances, pianos, or fragile artwork?
Yes, our team is trained to handle special and fragile items. We use protective materials like bubble wrap, moving blankets, and custom crating (upon request) for delicate items. For appliances like refrigerators or washing machines, we ensure they are prepped, transported, and placed correctly. Please point out all special items during the survey so we can plan accordingly.
What should I do with my personal valuables (like money, jewelry, or important documents)?
While we take the utmost care with all your belongings, we strongly recommend that you transport highly personal and valuable items—such as cash, jewelry, passports, logbooks, and important medication—yourself. It’s best to keep these items in your personal bag and with you at all times on moving day.
What happens to my data if I cancel?
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What are the different types of marketing solutions?
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How often should i work on the digital marketing?
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Are social media good for the business growth?
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What activities are done in the development?
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What is the most important thing in a designing?
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What is the purpose of a UI / UX?
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